Wednesday, March 1

Comcast Fined $2.3 Million For Improperly Charging Customers

The job of the most honest seller is to sell you, not to give you reasons to buy from a competitor. That over-riding reality drives the free-enterprise system, and places a responsibility on you.

FoolProof's Hall of Shame is here to remind you why a healthy dose of skepticism should rule your decisions before dealing with anyone who wants to touch your money or your general welfare.

October 11, 2016

Improper Charges

Source: www.npr.org

Cable giant Comcast Corp. has been ordered by federal regulators to pay $2.3 million for wrongfully charging customers for gear and services they never requested. Officials say it is the largest civil penalty imposed on a cable operator.

"It is basic that a cable bill should include charges only for services and equipment ordered by the customer—nothing more and nothing less. We expect all cable and phone companies to take responsibility for the accuracy of their bills and to ensure their customers have authorized any charges," said LeBlanc, Chief of the Enforcement Bureau at the FCC.

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